Privacy Policy for Intervention Services and Coaching
Effective Date: 1/1/2024
1. Introduction
Intervention Services and Coaching is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.interventionservicesinc.com and use our services, including SMS communications via Zoom, in compliance with the 10DLC standards.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Information: Personally identifiable information, such as your name, shipping address, email address, phone number, and demographic information, that you voluntarily give to us when you register for our services or opt-in for SMS communications.
- Communication Data: We may collect data related to your communications with us, including messages sent via SMS, email, or other platforms.
- Usage Data: Information about how you use our website and services, including IP addresses, browser types, and activity logs.
3. How We Use Your Information
We use the information we collect from you in the following ways:
- To Provide Services: To offer and deliver the services you request, including coaching sessions, consultations, and follow-up communications via SMS.
- To Communicate with You: To send you updates, reminders, and other information related to your services. This includes SMS messages sent via Zoom in compliance with 10DLC standards.
- To Improve Our Services: To understand how our services are being used, to improve them, and to customize your experience.
- For Compliance and Legal Obligations: To comply with applicable laws, regulations, and 10DLC standards, including managing SMS communications in accordance with carrier guidelines.
4. 10DLC Compliance
We are committed to maintaining compliance with the 10DLC (10-Digit Long Code) standards for SMS messaging. This includes:
- Consent: Obtaining explicit consent from users before sending any SMS communications.
- Opt-Out: Providing users with the ability to opt-out of SMS communications at any time by replying “STOP” to any of our messages.
- Content: Ensuring that SMS content is relevant, non-deceptive, and clearly identifies the sender.
- Frequency: Limiting the frequency of SMS messages to avoid unnecessary disruptions.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following situations:
- Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as SMS delivery via Zoom, email services, or data analysis.
- Legal Compliance: We may disclose your information if required by law, in response to legal process, or to protect our rights, property, and safety.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
7. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You also have the right to withdraw your consent for SMS communications at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
219-226-6050